Restore and Recovery
Make A Paper Backup Today!
Taking full custody of your bitcoin requires diligence on your part. Be proactive and make a paper backup of your Samourai Wallet in a few easy steps.
Print the PDF onto a single piece of paper.
With a pen, write in your mnemonic and passphrase
Using scissors cut on the dotted line
Keep it secret. Anyone who has both pieces can recover your Bitcoin.
Your Samourai Wallet automatically creates an encrypted backup of itself on your mobile device. If you still have access to your mobile device and/or the encrypted backup this is the preferred way to restore your wallet.
Restore With Paper Backup
If you do not have access to your encrypted wallet backup, you can still restore your wallet with your 12 mnemonic words and passphrase, also known as a paper backup.
Having issues? Contact us, we'll help you.
We're available to assist you. Simply email your question, concern, or bug report to firstname.lastname@example.org or visit our dedicated support site where an agent is standing by on Live Chat.